Personal VIP packages

Prepaid IT support options for personal and family customers.

Historical prices: The prices below were published as effective 1 September 2019, exclude VAT and require confirmation with Crest before purchase. Packages are prepaid.

Bronze

Bronze VIP

£175

Historical published price, excl. VAT

3 hours of IT services, on site or at Crest’s offices
1 hour additional remote/telephone support
Extra time: £50/hour
Valid for 12 months

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Silver

Silver VIP

£350

Historical published price, excl. VAT

5 hours of IT services, on site or at Crest’s offices
2 hours additional remote/telephone support
Extra time: £45/hour
Valid for 12 months

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Gold

Gold VIP

£500

Historical published price, excl. VAT

8 hours of IT services, on site or at Crest’s offices
3 hours additional remote/telephone support
Extra time: £40/hour
Valid for 18 months

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What can VIP hours be used for?

Internal cleaning, virus removal, data recovery, MOTs and tune-ups, network and broadband issues. Published package terms also mention discounts on repairs, upgrades and pre-loved machines, and referral rewards.

Full eligibility, exclusions and current terms must be confirmed directly with Crest.

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